Question 1

Why you should choose TOX devices?

Accepted Answer

TrustOnX is a multinational team with departments around the world. We keep in touch with biggest digital signage providers and know what do they need regarding business tasks. Our devices are the result of years working with ARM technologies and Android\Linux system. We collaborate with different hardware and software producers to bring the best experience in our devices.
We make an optimal balance of power, energy consumption, spareparts quality, and best software to provide really competitive devices according to the price and characteristics. Amlogic S905X3 SoC with high-quality RAM and ROM and half sized form factor with all needed interfaces make this device a multitask tool for business and home tasks.

Question 2

For what kind of tasks TOX players can be used?

Accepted Answer

Actually, TrustOnX players can be used for any task performed by android TV Box. That ‘s why we separate devices into three options to make sure you choose an affordable price to perform some standard tasks at home or in office. Or you choose a device with bigger amount of RAM and ROM if your project requires high performance or should be prepared for some unusual conditions regarding to different software options in conditions of 24\7 operation.
You can ask our managers to make sure you if our devices suitable for your tasks.

Question 3

How to order TOX Player?

Accepted Answer

If you need a sample right from the factory, please contact with our managers to choose a proper way to deliver it.

Also you can find our devices in popular digital markets like TomTop, Aliexpress and others. But be sure a storekeeper provide you exact information about device and sell genuine TOX devices

Question 4

How long TOX players will have software updates?

Accepted Answer

We gonna provide software support as long as SoC will be supported by producer, so Amlogic company usually pays a lot of attention to their older chipsets and provides updates for a period of more than 5 years. We have chosen a pretty fresh processor for our devices so we expect a long time update plans using OTA, so TOX players are suitable for long term tasks and projects.

Question 5

Is WIFI enough powerful in TOX Player?

Accepted Answer

TOX Player has dual-band WIFI based on Realtek RTL8822BS chipset that supports 2-stream 802.11ac solutions with Multi-user MIMO (Multiple-Input, Multiple-Output) and Wireless LAN (WLAN) SDIO interface controller with integrated Bluetooth 2.1/3.0/4.1 HS-UART interface controller.
We have chosen this chipset in order TOX Player will be able to solve nor only casual home tasks, but a also work under 24/7 in commercial digital solutions.

Question 6

Do TOX Players have SPDIF?

Accepted Answer

No,

All sound comes through the HDMI.

Question 7

Do TOX Players support 4K resolution and HDR function?

Accepted Answer

All TOX Players support 4K resolution over HDMI port and HDR
HDR stands for High Dynamic Range. Actually refers to a collection of traits that lead to a better overall image. On a TV that supports HDR, bright parts of an image will appear brighter than before, while dark parts of an image will be darker than on older TVs. This gives TV shows and movies better contrast and can make some scenes feel more real. HDR also expands the range of colors your TV can display beyond what you’re used to seeing on previous generations of TVs.

Question 8

What is HDMI?

Accepted Answer

HDMI is a digital audio and video interface used to connect a media player to a TV, monitor or AV receiver with one cable.

Question 9

What is AFR (Auto Frame Rate)?

Accepted Answer

AFR automatically matches the video output frame rate to the content frame rate, helping playback look smoother on compatible displays.

Question 10

What is Root?

Accepted Answer

Root is administrator-level access to Android/Linux system files and settings. It is useful for advanced configuration and should be used carefully.

Question 11

What is Samba?

Accepted Answer

Samba is a local network file-sharing service. It lets computers and devices access shared files from the player over the same network.

Question 12

What are OTA updates?

Accepted Answer

OTA updates are firmware or software updates delivered over the internet, so the device can be updated without manual flashing.

Question 13

What is TOX5 Lite?

Accepted Answer

TOX5 Lite is a compact Android 14 media player based on the Amlogic S905X5M platform. It is designed for everyday media playback, IPTV, local video, streaming applications and compact business display installations.

Question 14

Does TOX5 Lite support Android 14?

Accepted Answer

Yes. TOX5 Lite is listed as an Android 14 media player. This makes it the newest Android-based model in the current TOX product family.

Question 15

What processor is used in TOX5 Lite?

Accepted Answer

TOX5 Lite uses the Amlogic S905X5M platform with a quad-core ARM Cortex-A55 CPU. The model is positioned as a compact next-generation TOX media player.

Question 16

What is the difference between TOX3, TOX4 and TOX5 Lite?

Accepted Answer

TOX3 is an Android 11 TV box based on Amlogic S905X4 with 4GB RAM and 32GB storage. TOX4 is an Android 13 media player based on RockChip RK3528 with 4GB RAM and 32GB storage. TOX5 Lite is a newer Android 14 media player based on Amlogic S905X5M with 2GB RAM and 32GB EMMC.

Question 17

Can TOX devices be used for IPTV?

Accepted Answer

Yes. TOX Android media players can be used for IPTV applications, streaming services and local media playback, depending on the software selected by the user or project integrator.

Question 18

Can TOX media players be used for digital signage?

Accepted Answer

Yes. TOX devices are suitable for Android-based digital signage scenarios such as retail screens, office displays, hotel information screens, menu boards and other business playback tasks.

Question 19

Where can I download TOX firmware?

Accepted Answer

Open the product page for the exact TOX model and check the Downloads tab. Firmware availability can vary by model and version, so always use the download intended for your exact device.

Question 20

How can I become a TOX reseller?

Accepted Answer

Open the Become a reseller page and contact the TOX team with your region, company details, target models, expected quantities and sales channel. For bulk and OEM projects, use the direct sales contacts on the Contact page.

Frequently Asked Questions

TOX product questions covered on this page